Problems

  • Offline registration, participants must fill out the form at the registration
    location and make payment in cash
  • Paper based test
  • Exam results recapitulation is kept by each person in charge of the exam
    so that there is a risk of missing and errors in reporting the results

Solutions

  • Online registration, Payment via transfer is reported and directly stored in
    the system
  • Computer based test
  • All the test results at each stage are reported through the system

Problem Solving

1

Understand and document the client’s business process

2

Designing reporting system based on business process

3

Develop a system based on design

4

Discuss the design results to get advice from clients

5

Conduct training for users from internal clients and create usage guidance documentation for external users

6

input previous reports to the system.

7

Accompanying clients in the early days of implementing the system